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Please note: For some orders it make take one or two days for the tracking number to display information.
If you get a page that says " Tracking does not exist", don't worry. Please send us your order number so we can chase this up for you.
Order information may not appear in the tracking system until the package has been shipped. Please wait 48 to 72 hours after receiving your shipping confirmation email to track your shipment.
Order information generally becomes available 48 to 72 hours after you place the order.
All products purchased at store will be processed 48-72hrs from ordering. Please allow 1-3 week for USA delivery.
Please allow 2-5 weeks if you've ordered during high season or during special promotions.
Promotional items are always in high demand and we may need to order from our warehouses overseas depending on demand.
If you have questions about your order, please send us a message online.
Emails and messages are typically answered within two business days, except for weekends and holidays.